How to Choose The Best Social Media Strategy for Ecommerce Stores

Raena Mazahernasab
Written by Raena Mazahernasab
Posted on May 16, 2024

In this time and age, social media platforms have become powerful tools for businesses to showcase their products and connect with customers. No matter if you sell pet toys in your online store or beauty products, knowing the best social media strategy for ecommerce stores is what you need to thrive in your business. A social media marketing strategy is a plan that outlines how an organization will use social media platforms to achieve its marketing and business goals.

Social media can help you reach a wider audience, boost sales, andโ€ฆ

Social media can help you reach a wider audience, boost sales, and grow your brand. However, you need a few steps to make it work! In this blog, we'll discuss how to build social media strategy and introduce the best platforms for selling products online. So first, letโ€™s see what itโ€™s meant by a social media marketing strategy.

What Is Social Media Marketing Strategy?

A social media marketing strategy is a detailed plan that determines how a business can use social media platforms to reach out to more audience, get traffic, and increase sales. It involves identifying target audiences, selecting the right platforms, creating and scheduling engaging content, and setting clear, measurable objectives.

The strategy also includes monitoring performance through analytics, adjusting tactics based on data insights, and leveraging collaborations with influencers and other brands to expand reach and credibility. All in all, it ensures a cohesive and effective approach to maximizing the impact of social media efforts on the business's success. In the following sections, you can learn how to develop a social media strategy step by step.

Step 1: Understanding Your Audience

Before diving into developing a social media strategy for your ecommerce store, it's crucial to have a deep understanding of your target audience. This involves:

  • Defining who your ideal customers are

  • Conducting thorough market research

  • Identify their needs, preferences, and pain points

  • Gaining insights into their online behavior

With this detailed information, such as your audience's demographics, interests, and shopping habits, you can tailor your social media content and messaging to resonate effectively with them.

Step 2: Setting Clear Goals and Objectives

Setting clear and measurable goals is essential for guiding your social media strategy and evaluating its success. Your objective may be to increase sales, boost website traffic, grow brand awareness, or enhance customer loyalty. It's crucial to establish specific, achievable goals that align with your overall business objectives.

Step 3: Choosing the Right Social Media Platforms

With many social media platforms available, you need to choose the ones that best align with your target audience and business goals. Each platform has its unique strengths and demographics. So, to choose the best one, you need to answer these questions:

  1. Which platforms is your target audience mostly present in?

  2. Where are your products or services likely to perform best?

Focusing on the most relevant platforms, you can increase your reach and engagement while minimizing the time and resources spent on less effective channels.

Step 4: Optimizing Your Profiles for Maximum Impact

Once you choose the proper social media platforms, itโ€™s time to optimize your profile. Your social media profiles are the digital storefront for your ecommerce store, making it crucial for maximum impact. Your profile bios and descriptions clearly communicate your brand identity, values, and unique selling propositions. Therefore, they need to be optimized, aligned with your business type, and quickly inform the audience about your store. Additionally, using high-quality visuals such as profile pictures and cover photos can help establish a strong visual identity and make a memorable first impression on visitors to your profiles.

Step 5: Content Strategy and Planning

A well-defined content strategy is the cornerstone of a successful social media presence for ecommerce stores. This involves developing a content calendar outlining the types of content you'll publish, the frequency of posting, and the key messaging themes aligned with your brand identity and audience interests.

You can showcase your products in action, share user-generated content, or provide valuable tips and insights related to your industry. Remember that your content should aim to engage, educate, and inspire your audience while driving them toward your desired actions.

Step 6: Engagement and Community Building

Social media is not just about broadcasting your message but also about building meaningful connections and fostering a sense of community with your audience. This requires:

  • Active engagement with your followers

  • Responding promptly to comments and messages

  • Liking and sharing user-generated content

  • Initiating conversations around topics relevant to your brand

Your social media brand strategy should emphasize authentic storytelling to better connect with your audience and build brand loyalty.

Step 7: Paid Advertising

While organic reach and engagement are valuable, paid advertising can provide an additional boost to your social marketing strategy. This will reach a broader audience and drive targeted traffic to your ecommerce store. Platforms like Facebook Ads and Instagram Ads offer sophisticated targeting options. They allow you to reach specific audience segments based on demographics, interests, and behaviors. This way, you can amplify your message, increase brand visibility, and drive conversions effectively.

To ensure your social media marketing efforts are successful, regularly track key metrics like engagement and conversion rates to make data-driven improvements. Collaborating with influencers and other businesses can expand your reach and credibility. Additionally, stay updated with the latest trends and best practices by following industry news and experimenting with new strategies to keep your approach effective and relevant.

Which Social Media Is Best for Selling Products?

The effectiveness of a strategy for social media is closely linked with the platform you choose. Moreover, the best social media platforms for selling products can vary depending on various factors such as your target audience, the nature of your products, and your overall marketing strategy. Here are some of the best platforms for ecommerce stores.


Instagram is highly visual and has a large user base that actively engages with content, making it an excellent platform for showcasing products. With features like shoppable posts, Instagram Shopping, and Instagram Stories stickers, businesses can tag products directly in posts and stories. This allows users to purchase products without leaving the app.


Facebook remains one of the largest social media platforms with diverse demographics, making it a powerful tool for selling products to a wide audience. Businesses can leverage Facebook Shops, which allows them to create an online store directly on their Facebook page and Instagram profile. Additionally, Facebook Ads provide sophisticated targeting options to reach specific audience segments with personalized product offerings.


This one is a visual discovery platform where users actively search for inspiration and ideas, including products to buy. Businesses can create engaging pins featuring their products and link them directly to their website or online store. Pinterest's buyable pins enable users to purchase products seamlessly without leaving the platform, making it a valuable sales channel for e-commerce businesses.


With a young and highly engaged user base, Snapchat is an attractive platform for brands targeting millennials and Gen Z consumers. While Snapchat doesn't have built-in e-commerce features like Instagram or Facebook, businesses can leverage sponsored lenses, filters, and swipe-up ads to drive traffic to their website or online store.


TikTok features short-form video format and algorithm-driven content discovery that make it a powerful platform for product discovery and promotion. Businesses can create entertaining and engaging video content showcasing their products and use TikTok's advertising options. These options include in-feed ads and branded hashtag challenges.


LinkedIn is primarily known as a professional networking platform, but it can also be effective for selling products to a B2B audience. Businesses can use LinkedIn Showcase Pages and Sponsored Content to showcase products, share industry insights, and connect with potential buyers in a professional context.

How to Grow Your Business on Social Media with Selldone?

Selldone is a no-plugins ecommerce platform offering various features and services to achieve its goal: facilitating online selling and helping online businesses. Now that youโ€™re exploring the world of social media marketing, itโ€™s time to learn Selldoneโ€™s practical tool, Avocado! Avocado lets you sell your products and services across all your favorite social media platforms. Whether you're selling eco-friendly phone cases or yoga mats online, Avocado has got you covered.

It easily handles products or services that require post-checkout pricing reviews. With Avocado you can also create and share bills with payment links directly to your customers, making transactions smoother than ever.

Activating Avocado is as easy as 1-2-3! Just head over to your Selldone dashboard, navigate to Shop, select Channels, and click on Avocado and youโ€™re ready to roll! Once activated, simply share the link provided by Avocado, and watch your sales soar!

So, why wait?! Activate Avocado today and unlock the potential of socialโ€ฆ

So, why wait?! Activate Avocado today and unlock the potential of social selling. Your customers are out there, on Instagram, Facebook, or X (Twitter). With Avocado, theyโ€™re just a click away from your amazing products and services.

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What types of content should I post on social media?

A mix of content types works best. This can include product photos, user-generated content, behind-the-scenes looks, promotional offers, customer testimonials, educational posts, and engaging stories. Tailor your content to each platform's strengths and your audience's preferences.

How often should I post on social media?

Consistency is key. Generally, posting once a day is a good rule of thumb, but this can vary depending on the platform and your audience's engagement. Use analytics to find the optimal frequency for your posts.

How to effectively increase engagement on my social media posts?

Engage with your followers by asking questions, responding to comments, hosting giveaways, and creating interactive content like polls and quizzes. Visual content, such as high-quality images and videos, typically receives more engagement.

How do I handle customer service on social media?

Respond promptly to customer inquiries and complaints on social media. Maintain a professional and courteous tone, and resolve issues as quickly as possible. Publicly addressing concerns can show that you value customer feedback and are committed to service.

Raena Mazahernasab
Written by Raena Mazahernasab
Published at: May 16, 2024 May 16, 2024

More insight about How to Choose The Best Social Media Strategy for Ecommerce Stores

More insight about How to Choose The Best Social Media Strategy for Ecommerce Stores